policies.





Delivery Schedule



In house turnaround time varies and is dependent on each job, stock availability, technician availability and the complexity of the project. Day of arrival does not count towards fabrication time.



New Customers



ALL new customers must fill out a credit application form to establish an account with Grubbs O&P Labs. Please see the "Forms" section of this website to download this form and return it via email or fax as soon as possible. Until Grubbs O&P has this form, all projects for new customers will be billed to a credit card (unless arrangements have been previously made).



Billing Policy



  1. All orders must be accompanied with a work order. Appropriate forms can be downloaded under the "Forms" portion of this website for your convenience. Fabrication will not be begin without a work order with either a "Job Name" or P.O. number.
  2. Grubbs O&P Labs has a net 30-day billing cycle. Any customer with open invoices over 30 days are subject to credit card prepayments on all fabrications until the full invoices over 30 days have been paid.
  3. Any invoices past due over 30 days are subject to a 20% late fee of the total amount past due.
  4. Grubbs O&P Labs pricing and policies are subject to change without notice.
  5. All collection costs and/or attorney's fees that are incurred by Grubbs O&P Labs in an effort to collect payment shall be paid by the company in default with Grubbs O&P Labs.
  6. By submitting fabrications to Grubbs Orthotic & Prosthetic Labs, you hereby agree to these policies.


Disclaimer



All Prosthetics and Orthotic devices fabricated by Grubbs O&P are done so in accordance with measurements and instructions provided by the practitioner. Grubbs O&P has no knowledge of the physical state or diagnosis of any patients for whom these devices are manufactured. The O&P company and the practitioner are solely responsible for these factors. Please inspect all items upon receipt. All errors, defects or damages must be reported within seven days. Grubbs O&P guarantees quality of all goods fabricated by our lab. In the event you are not satisfied, please contact Grubbs O&P so that we may rectify the problem.



Grubbs Orthotic & Prosthetic Labs, Inc.



888-958-5363| 3461 SW DEGGELLER COURT
PALM CITY, FL 34990